Family Centered Care:

Guardian Ad Litem

Christina is available to provide GAL services in both Worcester and Norfolk counties. Please contact the office to schedule a no cost consultation to discuss services.

Parent Coaching

Sessions are focused on assisting parents, guardians and care givers develop the skills to best manage a variety of parenting challenges in order to support the development of the child. All services are individually tailored to each family. Services can be provided in home (if geographically possible), in office or virtually.

Family Therapy

Family members often seek out therapy to assist with conflict resolution and communications. In most cases, family therapy is relatively short term, solution focused with emphasis on communication skills and developing healthy boundaries within the family system. Common issues address are, mental health and behavioral issues, substance use concerns, marital conflicts (couples therapy is available), parent child conflicts and life transitions.

1:1 Therapy

Careprovided for individuals ages 8+.
The goal of individual therapy is to help the client promote self-awareness, emotional well-being, and personal growth. Our clinicians will tailor the approach and process specific to the client's needs. Our clinicians are trained to care for those struggling with depression, anxiety, trauma, adjustment, grief and loss, etc. We use a variety of modalities to include CBT, DBT, Motivational Interviewing, Solution Focused Therapy, etc.
Sessions can be booked online or by contacting the office.

Dual Diagnosis

Specialized treatment to assist individuals with addiction related needs and mental illness. Approximately 50% of those diagnosed with a mental illness will also struggle with substance use. Common treatment modalities include CBT and Motivational Interviewing. Clinicians will assist with assisting clients identify their problematic behaviors and developing the skills to necessary for change. CCC also works with area recovery services to connect people to peer support and other group based support as needed.

First Responders

CCC clinicians have been embedded in the first responder community and have in depth understanding of the culture. Given the nature of the work, these professionals are repeatedly exposed to traumatic events that can over time have a significant impact on an individuals mental health, relationships and ability to effectively service. It is not uncommon for law enforcement, EMS, fire, corrections and others to avoid mental health care for fear of ridicule, loss of respect or even fear of losing their jobs. This stigma can lead devastating situations for first responders and their families. CCC clinicians have the advantage of being side by side with many first responders, helping clinicians to provide culturally competent care. CCC is also contracted with multiple law enforcement agencies to provide EAP care.

Crisis Intervention Team Development

Christina Cronin is a Certified CIT Coordinator, certified by CIT internation. Christina has been involved in CIT programs across the State of Massachusetts for 13 years. Christina has established and built CIT units, focused on collaboration, partnership and enhancing community based connections to improve how law enforcement and behavioral health services work together to serve their communities. Under Christina’s leadership, she has helped departments to enhance their response to calls for service involving those with mental health needs, reducing use of force, diverting from arrest and hospitalization and overall improving out come measures.

CIT development is available to area Police Departments to assist in the creation and implentaion of their Crisis Intervention Teams. CCC will work with the department to structure services that meet the needs of the community, not only providing the department with a clinician and resources, but also assistance in connecting officers to DMH funded CIT training. CCC also offers supplemental training on a variety of mental health related topics to include, mental health awareness, how to recognize and manage a mental health crisis, S12 execution and documentation as well as officer wellness. Please contact the office for more information on these services.

Crisis Intervention with Worcester Police

Our clinicians are currently providing 7 days a week clinical coverage to the Worcester Police Department. The bulk of our time is spent providing co-response support and follow up services for those with significant mental health, substance use and/or social determinant needs. Our service include community based emergency crisis evaluations, service navigation and referral services as well as support and de-escalation in real time.
The Goal of CIT is to provide the most appropriate, least invasive support for community members in need. This involves a multisystem, collaborative approach. CIT partners with area mental health and substance use providers, hospitals, State services and City based services to provide for and/or connect those in need. We work closely with the Quality of Life unit, supporting the unhoused, working with various other agencies to assist with stabilization services and housing referrals.

Under Christina’s supervision, our clinical team assists in mental health trainings, to include participating and supporting the Crisis Negotiation Team. Christina is available to provide clinical support as needed to the CNT.

Meet The Team

President/LICSW

Christina Cronin

Christina Cronin is an LICSW with over 20 years clinical experience. Christina is an expert in emergency mental health, crisis management and team development. After graduating from Boston College, she began her clinical practice in Law Enforcement. After 8 years, Christina shifted her clinical expertise into Emergency Crisis Response, where she worked for the Department of Mental Health as well as an International Health Care organization. During her tenure, Christina developed the Behavioral Health Navigator program and eventually oversaw all 9 Massachusetts based Emergency Mental Health programs. She is also a Certified Crisis Intervention Team Coordinator, recognized by CIT International. Christina created the clinical team imbedded in Worcester Police CIT, providing all in house crisis services for the department. Over the last 10 years of having her own practice, she has focused a lot her own clinical work in serving the first responder population. This stems from her long history of being a part of that community, reaching back as far as First Responder Support Program, she co-developed in 2018, which focused on expedited, confidential mental health care and placement for First Responders. Since then, her support for the population has continued. Her clinical practice largely revolves around first responder and health care provider specialty support and care. Christina also provides trainings throughout the year on various mental health related topics and is available for company wide trainings and wellness events. Trainings are available virtually and in person. When Christina is not working, you can find her volunteering with local animal rescues or hometown events. She also enjoys hiking, boating and exploring new travel destinations, always with Ellie in tow!

LCSW

Chelsea Cheatham

My clients are those who are seeking to make peace with their past, maximize their present, and work toward learning how to cope with life transitions, anxiety, depression, trauma, addiction, and relationship issues. While meeting clients where they are, I take a non-judgemental approach to increase self-compassion and self-worth. As a therapist, I aim to provide a safe, open, empathetic and trusting space for my clients. I have fifteen years of diversified experience as a clinician. I have worked with people of all different ages, diverse ethic, cultural, sexual orientations and identities. While I utilize a number of therapeutic modalities, I focus on a client centered approach that is collaborative, interactive and respectful. I also utilize CBT and trauma informed care, strength based approach, and solution based thinking, working with my clients on accepting and embracing their thoughts and feelings rather than fighting them. It would be a privilege to accompany you on this journey.

LCSW state of RI Bridgewater State University, BSW Wheelock College, MSW

LCSW

Lilly Sternburg

Lilly serves as an outpatient clinician primarily with children. She is a seasoned therapeutic provider with over five years of experience supporting children and families in home and community-based settings. She holds a Bachelor's Degree from Boston University and a Master's Degree from Bridgewater State University. As a licensed certified social worker in Massachusetts, Lilly brings a wealth of expertise and compassion to her role. In her free time, she enjoys skiing and spending time outdoors when the weather is nice.

Therapy Dog

Ellie

Ellie is an English Labrador Retriever. Ellie spends her days at her Christina’s side. Either at the Police Department, making everyone smile or in her mom’s office with clients, Ellie knows her job and does it well. When Ellie isn’t working, her favorite activity is hiking with her mom and human and K9 siblings. Ellie is also always up for a good game of tug or tag. Of course, like every lab treats and belly rubs are always welcome 😊

MA, LMHC

Rachel Carroll

Rachel Carroll has been in the field since 2011, and licensed since 2017. Rachel has spent most of her career specializing in providing mental health and substance abuse counseling to clients at varying stages of their recovery. In 2018, Rachel transitioned to managing and directing a community outreach program which provides Care Coordination services to high-risk, underserved patients in a community-based setting.

MA, LMHC

Molly McKee

Molly McKee has her masters in social work and an undergraduate degree in health science with a minor in psychology. Molly has completed her clinical hours within an inpatient psychiatric hospital on a locked forensic unit helping individuals suffering from severe mental illness and facing criminal charges. Molly has also worked within a community care setting and helped to pilot a CBHC program in primary care as a way to support patients in a medical setting. Lastly, her last internship was with a crisis response team within a police department and is now employed part time as a clinician helping to de-escalate patients and connect individuals to services they may need or want. Molly enjoys spending her free time traveling when possible and trying new things.

MA, LMHC

Olivia Peterson

Olivia holds a master’s degree in social work and a bachelor’s degree in healthcare and community services with a minor in psychology and social welfare. She is actively working toward her Licensed Clinical Social Worker (LCSW) licensure in the state of Massachusetts. Olivia’s graduate studies emphasized evidence-based practices and strength-based approaches, as well as the integration of trauma-informed care. Olivia has experience utilizing a variety of therapeutic interventions including Cognitive Behavioral Therapy, Dialectical Behavior Therapy and Motivational Interviewing. She is passionate about supporting individuals through life’s challenges, whether it involves anxiety, depression, substance use, interpersonal or relationship issues, trauma or major life transitions. Olivia gained extensive clinical experience completing her clinical hours at Motivating Youth Recovery CHL, where she worked with adolescents with substance use and mental health challenges. In addition to her work with adolescents, she has experience supporting adults with dual diagnoses and complex life challenges. Olivia approaches therapy with empathy, compassion, and respect, creating a safe and supportive environment where clients can explore their experiences, build on their strengths, and work toward meaningful change. She believes in the power of a strong therapeutic relationship and strives to create a safe, supportive space where clients can openly process their thoughts and emotions. With a compassionate and collaborative approach, she walks alongside her clients as they navigate life challenges, offering guidance, understanding and encouragement every step of the way. She is excited to support each individual in their journey toward growth, healing and greater well-being.

Our Services

Family Centered Care:

Guardian Ad Litem

Parent Coaching

Family Therapy

Individual Care:

1:1 Therapy

Dual Diagnosis

First Responders

Crisis Intervention Team Development

Crisis Intervention with Worcester Police

Meet The Team

Christina Cronin

Chelsea Cheatham

Lilly Sternburg

Ellie

Rachel Carroll

Molly McKee

Olivia Peterson